Forms, Policies & FAQs

FAQs

  • No referral is needed, you can self-refer anytime by completing the intake form and selecting your service. We’ll then be in touch with the next steps.

  • Mindswell Therapy offers individual and group support, including:

    • Counselling and Psychotherapy (online or walk and talk)

    • Surf Therapy Programs

    • Golf Therapy Programs

    • Nature Retreats (local and international)

    • Workshops for schools, organisations, and community groups

  • We’re based on the Gold Coast, QLD. Our one to one sessions, walk and talk therapy, and group programs run at local beaches and outdoor spaces, with some retreats also offered interstate and overseas.

  • It depends on the service, but all therapy is personalised, trauma-informed, and client-centred. Whether in a quiet space or by the ocean, you’ll be supported with evidence based approaches to process challenges, strengthen resilience, and reconnect with yourself.

  • We do therapy differently, blending psychotherapy with movement, mindfulness, and nature. Whether surfing, golfing, walking, or grounding outdoors, sessions are shaped to meet you where you are physically, emotionally, and mentally.

  • Not at all. No prior experience is necessary. All Surf and Golf Therapy programs are beginner-friendly and guided by qualified therapists and facilitators. It’s about the process, not performance.

  • Retreats include:

    • Accommodation

    • Group therapy and psychoeducational workshops

    • Movement practices

    • Some meals and snacks

    • Daily grounding and reflection practices

    • Support from qualified psychotherapists and facilitators

    What’s not included:

    • Flights or transport to/from retreat location

    • Travel insurance (mandatory)

    • Surfboard hire (unless stated)

    • Visas (if applicable)

    • Additional meals, beverages, and personal expenses

  • Yes. Payment plans are available for most programs, retreats, and therapy services. Please let us know before booking if you’d like to arrange one.

  • Cancellations vary depending on the service. Please review our Terms & Conditions for full cancellation policies regarding individual or group therapy, programs, workshops, and/or retreats.

  • Not at this time. As a private provider, Mindswell Therapy operates outside the Medicare Mental Health Care Plan system. This allows us greater flexibility in session type, structure, and duration.

  • Not yet. Mindswell Therapy plans to support self-managed and plan-managed NDIS participants in the future. If you’d like to join the waitlist for this service, please let us know.

  • Mindswell Therapy is not a crisis service. If you need urgent support, please contact:

    1800RESPECT
    1800 737 732

    Beyond Blue
    1300 224 636

    Griefline
    1300 845 745

    Headspace
    1800 650 890

    Kids Helpline
    1800 55 1800

    Lifeline
    13 11 14

    SANE Helpline
    1800 187 263

    Suicide Call Back Service
    1300 659 467

    In a medical or mental health emergency, call 000 or 112 on a mobile phone.

Looking for one of our forms or policies?

Look no further. To access our online forms, click the title below. Please read and agree to our Terms and Conditions before submitting.

Working With Children

Consent for Information Release / Exchange

Artificial Intelligence in Counselling & Psychotherapy

Volunteer Policy

Client Participation Policy

Comprehensive Waiver and Release of Liability

Travel Liability Disclaimer

Activity-Specific Waivers and Checklists

Critical Incident Response Policy

​​Social Media and Communication Policy

Agreements for group programs

Medical and Risk Disclosure Form

Accessibility and Inclusion Policy

Emergency Contact and Safety Protocol Form

Record Retention and Destruction Policy

Parent/Guardian Consent Form